Francis currently works independently undertaking ICT research and consulting projects across Africa.

Immediately prior to this, between 2007 and 2013, and again between 2017 and 2022, he headed the International Data Corporation (IDC) East Africa regional office located in Nairobi, Kenya. Between September 2013 and February 2015, Francis was the GSM Association’s (GSMA's) Director for Africa, based at its sub-Saharan Africa office in Nairobi.

Francis has an extensive research background that spans more than 20 countries and experience of over 25 years, having managed or been actively involved in numerous projects across Africa. He has also participated at numerous ICT events as a speaker, moderator and content creator.

Francis’ background is in journalism. He is also a published author of a children’s book and regularly contributes to various online ICT publications.