Only 20% of Ethiopians are online

DataReportal's Digital 2021 report on Ethiopia shows that 20.6% of the population has access to the Internet, 38.5% have a mobile phone and 5.8% use social media.

Paula Gilbert, Editor

March 15, 2021

3 Min Read
Only 20% of Ethiopians are online

Only about 20% of Ethiopia's population has access to the Internet, less than 40% have a mobile phone and only 5.8% of people use social media, according to the Digital 2021: Ethiopia report from DataReportal.

The Horn of Africa nation's telecoms industry is regarded as a massive growth opportunity because it is one of the last nations with a complete telecoms monopoly, but that is set to change in 2021 with the government planning to award two new licenses and sell a 45% stake in state-owned Ethio Telecom.

The liberalization of the market has been on the cards since 2018, and is likely to promote much-needed competition and growth in the telecoms market.

Ethiopia has extended the deadline for telecom firms to bid for new operating licenses to April 5 with a number of big operators interested in expanding into the East African market.

Econet, Orange, MTN, Etisalat, Vodacom and Safaricom have all expressed interest in expanding their African footprints into the country.

The DataReportal report shows that Ethiopia had a population of 116.4 million in January 2021, with about 78% of those people living in rural areas. The number of Internet users in Ethiopia increased by 13% between January 2020 and January 2021, to 23.96 million, or Internet penetration of 20.6%.

Only 20% of Ethiopians are online

Mobile movements

There were 44.86 million mobile connections in Ethiopia in January 2021, or about 38.5% of the total population. This number did grow by about 710,000 users (or 1.6%) during the year. Of those mobile users 99.4% were on prepaid and just 0.6% had a postpaid or contract subscription.

Web traffic from mobile devices was dominated by Android with almost 90% of web traffic in the country originating from an Android device and just 5.6% from Apple devices.

Only 20% of Ethiopians are online

Not so social media

Social media usage in Ethiopia is still extremely low with just 6.7 million social media users in January 2021, out of a population of 116.4 million. The country did add about 500,000 new social media users during the year, an 8% increase on the previous year.

Not surprisingly, 96.2% of social media users in the country connected via a mobile phone.

Only 20% of Ethiopians are online

Facebook seems to have the biggest reach in the country with about 6.4 million users. Instagram had about 490,000 users; LinkedIn about 600,000 and Twitter just 139,600.

Financial inclusion

E-commerce figures remain extremely low in Ethiopia due to a lack of financial inclusion in general.

DataReportal's stats show that only 34.8% of Ethiopians aged 15 and over have an account with a financial institution and only 0.3% of men in Ethiopia have a credit card and only 0.2% of women. When it comes to mobile money on average only 0.3% of Ethiopians older than 15 have a mobile money account, compared to almost 73% of Kenyans. Only 0.6% of Ethiopians make online purchases or pays bills online, with more men shopping online than women.

Only 20% of Ethiopians are online

— Paula Gilbert, Editor, Connecting Africa

About the Author

Paula Gilbert

Editor, Connecting Africa

Paula has been the Editor of Connecting Africa since June 2019 and has been reporting on key developments in Africa's telecoms and ICT sectors for most of her journalistic career.

The award-winning South Africa-based journalist previously worked as a producer and reporter for business television channels Bloomberg TV Africa and CNBC Africa, was the telecoms editor at online publication ITWeb, and started her career in radio news. She has an Honors degree in Journalism from Rhodes University.

Paula was recognized by Empower Africa as one of 35 trailblazers who shaped Africa's tech landscape in 2023 and won the Excellence in ICT Journalism category at the MTN Women in ICT Awards in 2017.

Travel is always on Paula's mind, she has visited 40 countries so far and is currently researching her next adventure.

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