Interview: Pedro Rabacal on building Safaricom's network in Ethiopia

Pedro Rabacal, ex-CTIO of Safaricom Ethiopia, spoke to Connecting Africa Editor, Paula Gilbert, at the NOVACOM Digital Transformation Strategy Summit in Franschhoek, South Africa about how he and his team built Safaricom's greenfield network in Ethiopia.

Paula Gilbert, Editor

September 29, 2023

Pedro Rabacal, former CTIO of Safaricom Ethiopia, spoke to Connecting Africa Editor Paula Gilbert at the NOVACOM Digital Transformation Strategy Summit in Franschhoek, South Africa about how he and his team built Safaricom's greenfield network in Ethiopia.

He gave us an insider's look into the challenges of building a network from scratch and the logistical difficulties of getting equipment into a landlocked country like Ethiopia.

He also shared the pros of breaking new ground without having to worry about issues with legacy infrastructure and the freedom of designing a completely cloud-native network with 2G, 3G and 4G all launching at once.

We discussed Ethiopia's unique market, which up until recently only had one telecom operator, state-owned Ethio Telecom.

A consortium led by Kenya's Safaricom was awarded a telecom license in May 2021, ending the Horn of Africa's telecom monopoly.

Rabacal shared the trials and tribulations that led to Safaricom Ethiopia's official network launch in August 2022 and how it has managed to add about 500,000 customers per month since then.

Ethiopia continues to liberalize the telecom sector, and another telecom license is now up for grabs.

With a population of around 120 million, Ethiopia offers huge opportunity for growth in mobile and digital services and more foreign investment will help aid Internet penetration as well as digital and financial inclusion.

— Paula Gilbert, Editor, Connecting Africa

About the Author

Paula Gilbert

Editor, Connecting Africa

Paula has been the Editor of Connecting Africa since June 2019 and has been reporting on key developments in Africa's telecoms and ICT sectors for most of her journalistic career.

The award-winning South Africa-based journalist previously worked as a producer and reporter for business television channels Bloomberg TV Africa and CNBC Africa, was the telecoms editor at online publication ITWeb, and started her career in radio news. She has an Honors degree in Journalism from Rhodes University.

Paula was recognized by Empower Africa as one of 35 trailblazers who shaped Africa's tech landscape in 2023 and won the Excellence in ICT Journalism category at the MTN Women in ICT Awards in 2017.

Travel is always on Paula's mind, she has visited 40 countries so far and is currently researching her next adventure.

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