Mobile airtime theft rife in Africa, say experts

Mobile malware and airtime theft are more common in Africa than previously imagined with 1.7 million infected mobile subscribers in South Africa alone.

Paula Gilbert, Editor

September 4, 2020

2 Min Read
Now you see it: Airtime fraud and malware is a far bigger problem than previously thought. (Source: Wayan Vota on Flickr CC2.0)

Mobile malware and airtime theft are much more common in Africa than anyone thought, it turns out.

Nearly 1.7 million mobile subscribers are infected with malware in South Africa alone, according to full-year data from 2019 by mobile security expert Secure-D.

Once activated, mobile malware forms part of a botnet, a network of infected devices controlled remotely at scale by a 'bot-herder'.

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It's increasingly common for smartphone malware to drive bogus traffic through banner ads. The fraudsters then claim pay-outs for the traffic.

This mobile advertising fraud market is worth more than $40 billion annually, says Secure-D's managing director Geoffrey Cleaves.

Among the most common apps doing this are ones called SHAREit, a transfer app for online videos, and a video editor called VivaVideo.

Fully 86% of mobile transactions processed in South Africa in 2019 were fraudulent, says Secure-D.

It found 24,000 malicious apps infecting more than two million mobile devices in the first eight months of 2020.

Johannesburg-based mobile telecoms company MTN Group has a security flaw allowing rogue application providers to secretly sign up users to content services and steal their airtime, says the South African tech website MyBroadband.

Click fraud malware also has been found pre-installed on smartphones made in Shenzhen by Africa's largest smartphone maker, Transsion Holdings. Transsion overtook Samsung in 2017 and leads Huawei.

The news is more worrying as Transsion's smartphones, including the Tecno, Itel, and Infinix brands, especially target users with more limited budgets.

Victims of airtime fraud will see their airtime and internet data deplete faster than usual, but won't necessarily know why.

South African mobile phone company Vodacom suspended one of its main partners, Mondia Media, for airtime theft earlier this week. Mondia Media nonetheless continues to work with Vodacom as a technology and platform supplier.


Hi Africa, California calling
Like all good trends, airtime fraud began in California.

Ordinarily, stolen mobile phones are cut off when attempting to place a telephone call.

But in the early 1990s, hackers figured out how to manipulate stolen mobiles to give a signal indicating they were roaming mobiles from overseas, entitled to unlimited telephone calls for $40 an hour.

The hackers would then sell this airtime on.

Zombie phones, in the current version of this fraud, not only use up their owners' data clicking on banners, but can unwittingly sign them up for ringtone and wallpaper services costing five to ten rand a day (23p-46p, or $0.30-£0.60).

Small amounts, but hitting many of Africa's poorest in the pocket. And netting billions of rand for the fraudsters.

— Pádraig Belton, contributing editor, special to Connecting Africa

About the Author

Paula Gilbert

Editor, Connecting Africa

Paula has been the Editor of Connecting Africa since June 2019 and has been reporting on key developments in Africa's telecoms and ICT sectors for most of her journalistic career.

The award-winning South Africa-based journalist previously worked as a producer and reporter for business television channels Bloomberg TV Africa and CNBC Africa, was the telecoms editor at online publication ITWeb, and started her career in radio news. She has an Honors degree in Journalism from Rhodes University.

Paula was recognized by Empower Africa as one of 35 trailblazers who shaped Africa's tech landscape in 2023 and she won the Excellence in ICT Journalism category at the MTN Women in ICT Awards in 2017.

Travel is always on Paula's mind, she has visited 40 countries so far and is currently researching her next adventure.

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